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Privacy Policy

Your Privacy 
At Microhydro Electric we are committed to maintaining the trust and confidence of our customers as well as visitors to our web site. In particular, we want you to know that Microhydro Electric is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. 

Collection and Use of Personal Information
Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address. 

In general, you can browse our web site without giving us any personal information. We use several products to analyze traffic to this web site in order to understand our customer's and visitor's needs and to continually improve our site for them. 

Additional activities on our site require you to be registered—for example, to download price offers and several of our design products. As part of the registration process, we collect additional personal information. We use that information for several general purposes: to tell you about products and services if you so request; to fulfill your request; to contact you if we need to obtain or provide additional information; to verify the accuracy of our records; to contact you regarding customer satisfaction surveys. 

Disclosure of Personal Information
In some instances we rely on our channel partners to fulfill product trials and information requests, and provide customers and prospective customers with information about Microhydro Electric and its solutions. To do this, we may pass your information to them for that purpose only, and they are prohibited from using that information for any other purpose. Microhydro Electric sometimes hires vendor companies to provide limited services on our behalf. We provide those companies only the information they need to deliver the service, and they are prohibited from using that information for any other purpose. 


Microhydro Electric may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of Microhydro Electric and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on Microhydro Electric or this web site; (2) protect and defend the rights or property of Microhydro Electric and this web site; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public. 

Children and Privacy
Our web site does not offer information intended to attract children. Microhydro Electric does not knowingly solicit personal information from children under the age of 13. 

Use of Cookies
A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes and allows us to analyze our site traffic patterns. A cookie can not give us access to your computer or to information beyond what you provide to us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our web site. If are using a shared computer and you have cookies turned on, be sure to log off when you finish. 

Links to Other Web Sites
Our web site contains links to information on other web sites. On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, consult that site's privacy statement. 

Access to Your Personal Information
You are entitled to access the personal information that we hold. Email your request to info@microhydrosolutions.ca. An administrative fee may be payable. 

Updating Your Personal Information and Unsubscribing
You may update your information or unsubscribe to general mailings at anytime by emailing info@microhydrosolutions.ca  

Your Consent
By using our web site, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice. If we change our Privacy Policy, we will publish those changes on this page. 

If you have any questions or concerns about our collection, use or disclosure of your personal information, please email info@microhydroelectric.ca. For more information about this site or your visit, please email us at info@microhydroelectric.ca.